American Home Shield Home Warranty Reviews

There are many aspects of home warranty plans, so it is crucial to know exactly what to look for when choosing one. We will examine the price, limitations and exclusions, and customer service. Then we will look at how the company responds to customer complaints. Hopefully, you will better understand whether American Shield is the right choice for you.


It’s essential to know the limitations of your home warranty plan. While most features are covered, some items are not. For example, you may not be covered for repairs on specific HVAC systems or suitable pumps and fuel storage tanks. This is something you should be aware of before signing up.

American Home Shield makes it easy to understand the terms and conditions of your plan. It offers three different plans with varying service call fee limits. If you need repairs performed, you can choose between one comprehensive plan or one that only covers appliances. The company is easy to understand, with multiple claim procedures and short response times. The policy is also available in 49 states, so you should not have any problems getting one.

The American Home Shield Home Warranty Plan offers many benefits. The 14 significant systems covered by the plan include the plumbing, electrical, and heating systems. A few add-ons are available, including HVAC tune-ups. There is also a Platinum plan that covers all major systems, appliances, and roof leaks.


Before signing up for an American Shield home warranty plan, it’s essential to understand its exclusions. These items are usually not covered, including natural disasters and normal wear and tear. The company’s ShieldPlatinum plan covers roof-leak repair up to $1,500.

The company offers a variety of home warranty plans with flexible pricing, but be aware of the coverage limitations and exclusions. Some plans may require using pre-approved service contractors, paying service fees, and having annual dollar caps. Also, it’s important to remember that home warranty plans differ from homeowners insurance, which covers accidental damage to your home.

American Home Shield is a well-known home warranty service provider that has been around since 1971. As of 2017, the company pays out over $2 billion in claims. It offers three different plans, each with a different level of coverage. The higher-end plans cover more appliances and systems and offer benefits such as free HVAC tune-ups.

Customer service

You’ll want to contact the company’s customer service team if you have a problem with your American Shield home warranty. They can be reached through an online portal or social media. Sometimes, they even offer live chat support. You’ll need your policy number to get in touch with American Home Shield.

The American Home Shield website provides customer service numbers and email addresses. However, you should know that you may have to wait on hold for a while before speaking with a live representative. You can also try DoNotPay, an automated call service connecting you to a live customer support agent.

An American Shield home warranty plan’s monthly premiums are typical $80-$125. The total cost of a plan depends on your location and the amount of coverage you choose. However, you can always choose a higher service fee to make your monthly premium more affordable.


The American Home Shield Home Warranty program is one of the most comprehensive warranties available to homeowners. For the price of a basic plan, you’ll receive protection for several things, from your roof to your appliances. The company also offers many options, including add-ons. These can lower the monthly premiums.

The price of American Home Shield’s standard home warranty plans is slightly below the industry average. However, the monthly premium is low enough to be justified, even if you have few repairs. Additionally, customers can save money by purchasing the ShieldSilver plan, which only covers the essential components of the home.

American Home Shield has been in the home warranty business for 50 years. The company has a nationwide network of over 15,000 professional contractors and offers flexible, customizable plans. The company has been accredited by the Better Business Bureau and has a top-tier reputation.