Zenith car insurance is one of the top-rated companies in the UK and has a 3-star Defaqto rating. Its policies come with optional features such as accident forgiveness and courtesy cars, which can help reduce the overall cost of your cover.
While Zenith offers some great features, they also lack in other areas. They don’t provide an official claims response time frame promise and aren’t very transparent about their customer service department.
Features
Zenith Car Insurance Reviews offer a variety of car insurance coverage options. They’re a member of the Markerstudy Group, which also includes Brightside Insurance (car insurance), Insurance Factory (pet, car, van, and motor trade insurance), and Vision Vehicle Solutions (motor trade cover).
Their products are sold through a network of brokers and intermediaries. These brokers can help you purchase your policy through their website or phone.
The company’s policies include standard trauma and liability insurance at no extra cost. They also provide accident forgiveness and depreciation waivers to help you avoid higher premiums in the event of a claim.
They offer 24/7 claims reporting through several mediums, including online, by phone, and by email or fax. Their customer service department does not provide business hours on their official website, but they specify those when you call them.
They’re a member of Northbridge Financial Corporation, a giant Canadian insurer with a long history of offering personal home and auto insurance. Their products are available through a network of independent agents, and they’re rated highly by A.M. Best and have strong financial stability.
Coverage
Zenith Car Insurance Reviews offers a simple, easy-to-navigate insurance experience. Their car insurance policies feature a variety of optional coverage features, making them easy to customize for your individual needs.
They provide standard trauma and liability coverage as required by Canadian law, as well as uninsured driver coverage. If you’re found at fault for an accident, your insurer will help pay for the other driver’s medical bills and vehicle repairs.
They are a Northbridge Financial Corporation company, which means they offer a network of brokers to sell their products, as well as experienced agents on staff. As a result, they have an excellent reputation for providing insurance peace of mind to their customers.
Claims
Zenith Insurance has a strong reputation amongst Canadian car insurance customers. The company traces its roots back to Lombard Canada Limited, founded in 1804. Today, the company is owned by Northbridge Financial Corporation.
Zenith offers a simple and transparent claims process. They want to resolve your claim as quickly as possible.
There are many options for claiming your claim, including online or by phone. Once you have reported your claim, a shares professional will contact you typically within one business day.
In addition to providing 24/7 claims reporting, Zenith offers additional customer service. This includes online bill pay and various other features that are helpful to customers.
Zenith Insurance also offers discounts for college students and older drivers. These discounts can be a great way to save money on your premiums.
Customer Service
The Zenith Car Insurance company has a pretty straightforward and easy-to-navigate website. Their customer service center can be contacted by phone during business hours from 8 am to 8 pm Monday to Friday and 8 am to 6 pm on Saturdays, and 10 am to 4 pm on Sundays. Existing customers can also log into their self-service portal online to manage and review their policies.
The Zenith car insurance company is part of Northbridge Financial Corporation, one of the biggest insurance providers in Canada. As such, they can offer some of the country’s top-rated products and services. The company’s car insurance offerings include third-party, fire, and theft, and fully comprehensive cover, which consists of several nifty features like no claims protection and critical care (for lost keys), to name but a few. It’s no wonder they’ve been rated the best car insurance provider in their home base of Ontario. Zenith also trumps the competition by offering various discounts for all customers, from students and older drivers to those with good safety records.
